Zence

Gain an edge by delivering connected Customer Experiences with Zence

Drive Acquisition, Engagement, Loyalty, Retention and CX
with innovative CRM Solutions

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Best-in-class, integrated solutions, all powered by a Customer Data Platform

From Acquisition to Retention — Orchestrate a holistic CX strategy and nurture lifelong customer relationships. Powered by a unified Customer Data Platform, Zence enables brands to create consistent and engaging experiences at every touchpoint of the customer journey.

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All that you need to deliver Connected CX is here!

Zence 360° CRM solutions help brands break the silos and brings sales, service, marketing, and analytics together to power brand’s Customer Experience

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Zence Loyalty

Grow your customer base using personalised loyalty programs. Engage and retain users.

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Zence Marketing

Craft your campaign strategy and manage one-on-one relationships by delivering relevant content.

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Zence Sales

Capture, nurture, track & manage leads without hassle. Drive conversion by moving leads through the sales pipeline efficiently.

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Zence Service

Manage VoC through multiple channels by converting them into trackable tickets. Use customer feedback to get full visibility into customer’s sentiments.

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Zence Analytics

Create a 360-degree view with Customer Data Platform. Understand the why behind every customer behaviour. Improve retention with data-driven insights.

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Tech Enabled.
Outcome Driven.
Customer Centric.

The Zence Advantage

Do not wish for remarkable customer experience, create it.
Here’s what sets ‘Zence’ apart!

End-to-End CX Solutions

Deliver a holistic customer experience with Zence. The CRM cloud comprises CRM Leads, CRM Engagement and CRM VoC to power brand’s CX

Intelligent Customer Data Platform

Gain 360° Single View of Customers with a unified Customer Data Platform & target with intelligent segmentation

Digitization at the core

Digitize your customer experience with Zence tech-enabled solutions at every touchpoint

Here’s what Clients have to say
Best-in-class customer centric brands have placed their trust in Zence

Ready to improve your brand’s CX score?