Gain an edge by delivering connected Customer Experiences with Zence

Drive Acquisition, Engagement, Loyalty, Retention and CX
with innovative CRM Solutions

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Best-in-class, integrated solutions, all powered by a Customer Data Platform

From Acquisition to Retention — Orchestrate a holistic CX strategy and nurture lifelong customer relationships. Powered by a unified Customer Data Platform, Zence enables brands to create consistent and engaging experiences at every touchpoint of the customer journey.

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All that you need to deliver Connected CX is here!

Zence 360° CRM solutions help brands break the silos and brings sales, service, marketing, and analytics together to power brand’s Customer Experience


Zence Loyalty

Grow your customer base using personalised loyalty programs. Engage and retain users.

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Zence Marketing

Craft your campaign strategy and manage one-on-one relationships by delivering relevant content.

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Zence Sales

Capture, nurture, track & manage leads without hassle. Drive conversion by moving leads through the sales pipeline efficiently.

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Zence Service

Manage VoC through multiple channels by converting them into trackable tickets. Use customer feedback to get full visibility into customer’s sentiments.

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Zence Analytics

Create a 360-degree view with Customer Data Platform. Understand the why behind every customer behaviour. Improve retention with data-driven insights.

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Tech Enabled.
Outcome Driven.
Customer Centric.

The Zence Advantage

Do not wish for remarkable customer experience, create it.
Here’s what sets ‘Zence’ apart!

End-to-End CX Solutions

Deliver a holistic customer experience with Zence. The CRM cloud comprises CRM Leads, CRM Engagement and CRM VoC to power brand’s CX

Intelligent Customer Data Platform

Gain 360° Single View of Customers with a unified Customer Data Platform & target with intelligent segmentation

Digitization at the core

Digitize your customer experience with Zence tech-enabled solutions at every touchpoint

Here’s what Clients have to say
Best-in-class customer centric brands have placed their trust in Zence

Ready to improve your brand’s CX score?