One-stop platform to improve customer
communication through ticket management
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One-stop platform to improve customer communication through ticket management
Deliver extraordinary customer experience always
Easyrewardz LOG is a one-stop dashboard that lets you manage, categorize & prioritize customer communication through multiple channels by converting them into trackable tickets.
Provide multi-channel support
Cut through the clutter and streamline all your customer conversations at one place. Access tickets through brand’s email, call and social media communications.
EXPLORE
Provide multi-channel support
Cut through the clutter and streamline all your customer conversations at one place. Access tickets through brand’s email, call and social media communications.
EXPLORE
Access 360° customer view
Know your customer and their past interactions with your brand before you start a conversation. View their information and preferences to offer tailor-made solutions.
EXPLORE
Access 360° customer view
Know your customer and their past interactions with your brand before you start a conversation. View their information and preferences to offer tailor-made solutions.
EXPLORE
Prioritise and escalate tickets
Ensure that your customers get the right support at the right time. Seamlessly auto-escalate tickets basis category and urgency to provide timely support.
EXPLORE
Prioritise and escalate tickets
Ensure that your customers get the right support at the right time. Seamlessly auto-escalate tickets basis category and urgency to provide timely support.
EXPLORE
Save time with canned responses
Spare typos and ensure consistency in brand tone with pre-drafted response templates. Customise templates to add a personal touch as and when necessary.
EXPLORE
Save time with canned responses
Spare typos and ensure consistency in brand tone with pre-drafted response templates. Customise templates to add a personal touch as and when necessary.
EXPLORE
View real-time reports
Track the progress of your tickets and their resolution time with our intuitive dashboard.
EXPLORE
View real-time reports
Track the progress of your tickets and their resolution time with our intuitive dashboard.
EXPLORE
