Create enticing customer experiences.
Give your brand a head start
Deploy customer lifecycle management solutions that engages with
customer, improve repeat sales, brand advocacy and retention
Create enticing customer experiences. Give your brand a head start
Deploy customer lifecycle management solutions that engages with customer, improve repeat sales, brand advocacy and retention
Target Right Customers with the Right Message at the Right Time. Opt for Omnichannel Engagement Strategy to deliver Consistent, Personalized Customer Experience.
Loyalty Marketing
- Real-time Rewards
- Personalized Offers
- Drive Repeats
Marketing Automation
- Multichannel Engagement
- Automate Customer Journey
- Campaign Impact Measurement
Customer Data Platform
- Access 360° Customer View
- Intelligent Segmentation
- Get Real-time Reports
Lead Management
- Lead Capture across Sources
- Track Leads Status
- Prioritize & Close Leads
Target Right Customers with the Right Message at the Right Time. Opt for Omnichannel Engagement Strategy to deliver Consistent, Personalized Customer Experience.
Loyalty Marketing
- Real-time Rewards
- Personalized Offers
- Drive Repeats
Marketing Automation
- Multichannel Engagement
- Automate Customer Journey
- Campaign Impact Measurement
Customer Data Platform
- Access 360° Customer View
- Intelligent Segmentation
- Get Real-time Reports
Lead Management
- Lead Capture across Sources
- Track Leads Status
- Prioritize & Close Leads
Be proactive in customer’s moment of need. Delight your Customers with Seamless Omnichannel Brand Experience.
Ticket Management
- Provide Multi-Channel Support
- Prioritise and Escalate Tickets
- View Real-Time Reports
Feedback Management
- Collect Real-time Feedback
- Actionable Customer Insights
- Negative Feedback as Ticket
Service Bot
- Automate Customer Support
- Instant Resolution
- Solve Complex Queries
Customer Data Platform
- Access 360° Customer View
- Power Intelligent Conversation
- Offer Tailor-Made Solutions
Be proactive in customer’s moment of need. Delight your Customers with Seamless Omnichannel Brand Experience
Ticket Management
- Provide Multi-Channel Support
- Prioritise and Escalate Tickets
- View Real-Time Reports
Feedback Management
- Collect Real-time Feedback
- Actionable Customer Insights
- Negative Feedback as Ticket
Service Bot
- Automate Customer Support
- Instant Resolution
- Solve Complex Queries
Customer Data Platform
- Access 360° Customer View
- Power Intelligent Conversation
- Offer Tailor-Made Solutions
Leverage Conversational Commerce.
Accelerate your business growth via WhatsApp and Digital Commerce Bot.
Messenger for Engagement
- Converse via WhatsApp
- Personalized Conversations
- Shopping via WhatsApp
Store View for Phygital Experience
- Digitized In- Store Experience
- Send Recommendations
- Complete Sale with e-Receipts
Abandoned Cart Recovery
- Send Automated Reminders
- Incentivize with Deals
- Real-time Customer Support
Digital Receipt & Payment
- Contactless Checkout
- Hassle-Free Digital Payment
- Customized Digital Receipt
Leverage Conversational Commerce.
Accelerate your business growth via WhatsApp and Digital Commerce Bot
Messenger for Engagement
- Converse via WhatsApp
- Personalized Conversations
- Shopping via WhatsApp
Store View for Phygital Experience
- Digitized In- Store Experience
- Send Recommendations
- Complete Sale with e-Receipts
Abandoned Cart Recovery
- Send Automated Reminders
- Incentivize with Deals
- Real-time Customer Support
Digital Receipt & Payment
- Contactless Checkout
- Hassle-Free Digital Payment
- Customized Digital Receipt
Trusted by the best
We are trusted by the top brands across Industries like Retail, Healthcare, BFSI & more
for improving retention and providing customer delight
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Trusted by the best
We are trusted by the top brands across Industries like Retail, Healthcare, BFSI & more for improving retention and providing customer delight
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0 Mn+
0 Mn+
eBooks & Guides
to take your CX to the next level
CRM: The building blocks for Customer Engagement & Retention
A superior customer experience is not a one-time `set-and-forget’ process. It needs to be tracked…
Revival Guide for retail : 5 ways to rebuild your biz in the new normal
Unlock 5 steps to navigate your retail business through COVID-19 with our latest eBook. Prepare for the future retail…
Tailor-made CX solutions for Industries
Easyrewardz solutions enable brands offer a seamless and unified experience to all customers that can be customized as per unique industry needs
CX Insider Chat Series
Tune in to the CX Insider Chat Series to learn from the best and brightest minds in the industry as Zence unveils CX Insider Chat Series, powered by BW Businessworld, Microsoft and Easyrewardz. The series features – Customers Speak, CMOs Talk, Tech Views and CEOs Vision.
Stay tuned!