“Mind your data, it’s your Biz”

Analyze your customer behavior to
make smarter decisions and elevate
brand impact

Analyze your customer behavior to make smarter decisions and elevate brand impact

Act Now

Zence Analytics Components

Powerful Data Analytics to transform your business
Drive better business results with smarter, data-driven insights and get your data to do more!

Powerful Data Analytics to transform your business Drive better business results with smarter, data-driven insights and get your data to do more!

Reports
& Visualization

Level up your customer data analysis with a powerful Reports and Visualization tool. Identify trends, gain significant insights, and make data-led decisions

Marketing
Automation

Harness the power of Marketing Automation tools to boost CX, Retention & ROI. Helping brands design personalized, seamless, and connected CX

Business
Intelligence

Implement a robust Business Intelligence solution that helps brands to explore details, find root causes and make better business decisions with the help of experts

Reports & Visualization

Atlas

Analyze business, customer and campaigns performance to identify customer’s purchase patterns, sentiments via intuitive dashboards

Descriptive Analysis & Recommendations |
Know one-timers, repeat sales, top contributors |
Helps reduce Customer Churn | Helps increase CLTV

  • Descriptive Analysis & Recommendations
  • Know one-timers, repeat sales, top contributors
  • Helps reduce Customer Churn
  • Helps increase CLTV

KPI Alerts

Know your brand’s pulse. It’s a daily dossier of your top KPIs

Access insights on-the-go |
Receive Daily, Weekly, Monthly Performance |
Customized, Real-time Alerts |
Easy tracking via WhatsApp | Make changes when they matter the most

  • Access insights on-the-go
  • Receive Daily, Weekly, Monthly Performance
  • Customized, Real-time Alerts
  • Easy tracking via WhatsApp
  • Make changes when they matter the most

KPI Alerts

Know your brand’s pulse. It’s a daily dossier of your top KPIs

Access insights on-the-go |
Receive Daily, Weekly, Monthly Performance |
Customized, Real-time Alerts |
Easy tracking via WhatsApp |
Make changes when they matter the most

Report Extracts

Helps extract reports based on customized parameters

Increased Data Accessibility |
Receive a customized overview of the information |
User-Friendly interface for enhanced customer satisfaction | Helps in better analysis and decision making

  • Increased Data Accessibility
  • Receive a customized overview of the information
  • User-Friendly interface for enhanced customer satisfaction
  • Helps in better analysis and decision making

Report Builder

A ready-to-use BI tool that allows brands to create custom data visualizations, comes with features like drag & drop interface, slice and dice with ease

Custom Data Visualization | Helps build “what-if” scenarios | Make sound decisions based on real time information | Measure the health of your biz | Strategize future plans | Share reports seamlessly

Report Builder

A ready-to-use BI tool that allows brands to create custom data visualizations, comes with features like drag & drop interface, slice and dice with ease

Custom Data Visualization | Helps build “what-if” scenarios | Make sound decisions based on real time information | Measure the health of your biz | Strategize future plans | Share reports seamlessly

  • Custom Data Visualization
  • Helps build “what-if” scenarios
  • Make sound decisions based on real time information
  • Measure the health of your biz
  • Strategize future plans
  • Share reports seamlessly

Marketing Automation

SegCon

Leverage capabilities of Advanced Customer Segmentation tool to drive outcomes via targeted promotions


Effective Customer Segmentation | Targeted Communication | Better Customer Retention |
Delightful Customer Experience

  • Effective Customer Segmentation
  • Targeted Communication
  • Better Customer Retention
  • Delightful Customer Experience

Customer Data Platform

Bring all data together for a Single, Actionable view of Customer and offer Connected CX across all touchpoints

Single View of Customer | Precise Targeting |
Loyalty beyond Points | Better Customer Retention

Customer Data Platform

Bring all data together for a Single, Actionable view of Customer and offer Connected CX across all touchpoints

Single View of Customer | Precise Targeting |
Loyalty beyond Points | Better Customer Retention

  • Single View of Customer
  • Precise Targeting
  • Loyalty beyond Points
  • Better Customer Retention

Business Intelligence

Oliver Assistance

Receive instant support via AI-powered user chatbot and get the required data you need

Real-time Support | 1-O-1 Engagement | Resolve Queries

  • Real-time Support
  • 1-O-1 Engagement
  • Resolve Queries

Strategy and Insights

Our team of experts help brands curating sharp marketing intelligence to enhance decision-making and drive growth

Enhanced CX | Better Decision Making | Increased ROI

  • Enhanced CX
  • Better Decision Making
  • Increased ROI

Strategy and Insights

Our team of experts help brands curate sharp marketing intelligence to enhance decision-making and drive growth

Enhanced CX | Better Decision Making | Increased ROI

Unleash the potential of your Customer Data
Reimagine Growth

Measure
what matters

  • Show brand performance across primary KPIs like Sales, Customers, Bills, points issued, ATV, repeaters count and month on month and trend, 6 weeks trends for the mentioned KPIs
  • Dedicated pages to explore customer data, store data and rewards data

Build a
complete picture

  • Get exclusive customer insights based on different location types, customer tier and city tiers.
  • Compare results by KPIs, days and make more informed decisions
  • Easily shareable as per desired format (PDF, Image, CSV)
  • Make data actionable to define ideal customer journeys

Think Data Analytics,
Think growth

  • Prevent fraudulent activities by collecting real-time data that helps look for suspicious behavior
  • Receive critical business information via WhatsApp
  • An intuitive drag & drop interface and easy to understand & visually attractive
  • Predictive Analytics to maximize ROI on marketing spends

Every Data has a story.

Are you capturing it to design ideal Customer Journey?

Schedule a Demo to connect with Data and Strategy Experts
to see Zence Analytics in action
Schedule Now