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Create enticing customer experiences.
Give your brand a head start

Deploy customer lifecycle management solutions that engages with
customer, improve repeat sales, brand advocacy and retention

Create enticing customer experiences. Give your brand a head start

Deploy customer lifecycle management solutions that engages with customer, improve repeat sales, brand advocacy and retention

zence-marketing

Target Right Customers with the Right Message at the Right Time. Opt for Omnichannel Engagement Strategy to deliver Consistent, Personalized Customer Experience.

 

Loyalty Marketing

  • Real-time Rewards
  • Personalized Offers
  • Drive Repeats

Marketing Automation

  • Multichannel Engagement
  • Automate Customer Journey
  • Campaign Impact Measurement

Customer Data Platform

  • Access 360° Customer View
  • Intelligent Segmentation
  • Get Real-time Reports

Lead Management

  • Lead Capture across Sources
  • Track Leads Status
  • Prioritize & Close Leads

Target Right Customers with the Right Message at the Right Time. Opt for Omnichannel Engagement Strategy to deliver Consistent, Personalized Customer Experience.

Loyalty Marketing

  • Real-time Rewards
  • Personalized Offers
  • Drive Repeats

Marketing Automation

  • Multichannel Engagement
  • Automate Customer Journey
  • Campaign Impact Measurement

Customer Data Platform

  • Access 360° Customer View
  • Intelligent Segmentation
  • Get Real-time Reports

Lead Management

  • Lead Capture across Sources
  • Track Leads Status
  • Prioritize & Close Leads
ZENCE-Service

Be proactive in customer’s moment of need. Delight your Customers with Seamless Omnichannel Brand Experience.

 

Ticket Management

  • Provide Multi-Channel Support
  • Prioritise and Escalate Tickets
  • View Real-Time Reports

Feedback Management

  • Collect Real-time Feedback
  • Actionable Customer Insights
  • Negative Feedback as Ticket

Service Bot

  • Automate Customer Support
  • Instant Resolution
  • Solve Complex Queries

Customer Data Platform

  • Access 360° Customer View
  • Power Intelligent Conversation
  • Offer Tailor-Made Solutions

Be proactive in customer’s moment of need. Delight your Customers with Seamless Omnichannel Brand Experience

Ticket Management

  • Provide Multi-Channel Support
  • Prioritise and Escalate Tickets
  • View Real-Time Reports

Feedback Management

  • Collect Real-time Feedback
  • Actionable Customer Insights
  • Negative Feedback as Ticket

Service Bot

  • Automate Customer Support
  • Instant Resolution
  • Solve Complex Queries

Customer Data Platform

  • Access 360° Customer View
  • Power Intelligent Conversation
  • Offer Tailor-Made Solutions
Zence Commerce Clouds

Leverage Conversational Commerce.
Accelerate your business growth via WhatsApp and Digital Commerce Bot.

 

Messenger for Engagement

  • Converse via WhatsApp
  • Personalized Conversations
  • Shopping via WhatsApp

Store View for Phygital Experience

  • Digitized In- Store Experience
  • Send Recommendations
  • Complete Sale with e-Receipts

Abandoned Cart Recovery

  • Send Automated Reminders
  • Incentivize with Deals
  • Real-time Customer Support

Digital Receipt & Payment

  • Contactless Checkout
  • Hassle-Free Digital Payment
  • Customized Digital Receipt

Leverage Conversational Commerce.
Accelerate your business growth via WhatsApp and Digital Commerce Bot

Messenger for Engagement

  • Converse via WhatsApp
  • Personalized Conversations
  • Shopping via WhatsApp

Store View for Phygital Experience

  • Digitized In- Store Experience
  • Send Recommendations
  • Complete Sale with e-Receipts

Abandoned Cart Recovery

  • Send Automated Reminders
  • Incentivize with Deals
  • Real-time Customer Support

Digital Receipt & Payment

  • Contactless Checkout
  • Hassle-Free Digital Payment
  • Customized Digital Receipt

Trusted by the best

We are trusted by the top brands across Industries like Retail, Healthcare, BFSI & more
for improving retention and providing customer delight

0 +

Brands Serviced

0 +

Stores Powered

0 Mn+

Customers Engaged

0 Mn+

Transactions Processed
Bata
Sketcher
manyawer
Hyatt
mango
pantaloons
kiehl's
Bazar Kolkata
united colors of benetton
Burgerking
Nature basket
Levi's
Tommy Hilfiger
Huss Puppies
Marks & Spencers

Trusted by the best

We are trusted by the top brands across Industries like Retail, Healthcare, BFSI & more for improving retention and providing customer delight

0 +

Brands Serviced

0 +

Stores Powered

0 Mn+

Customers Engaged

0 Mn+

Transactions Processed
Bata
Sketcher
manyawer
Hyatt
mango
pantaloons
kiehl's
Bazar Kolkata
united colors of benetton
Burgerking
Nature basket
Levi's
Tommy Hilfiger
Huss Puppies
Marks & Spencers

eBooks & Guides

to take your CX to the next level

CRM: The building blocks for Customer Engagement & Retention

A superior customer experience is not a one-time `set-and-forget’ process. It needs to be tracked and tweaked at every stage of the customer lifecycle

Revival Guide for retail : 5 ways to rebuild your biz in the new normal

Unlock 5 steps to navigate your retail business through COVID-19 with our latest eBook. Prepare for the future retail…

Tailor-made CX solutions for Industries

Easyrewardz solutions enable brands offer a seamless and unified experience to all customers that can be customized as per unique industry needs

Retail

Retail

Offer delightful experiences to woo your customers. Know how Easyrewardz solutions help brands deliver customer delight at scale

D2C

D2C

Enhance shopping experiences and drive conversions by initiating the right interaction, on the right channel, at the right time of a purchase journey

BFSI

BFSI

Delivering engaging and scalable CRM and loyalty solutions for BFSI, that create long-term customer relationships

B2B

B2B

End-to-end channel loyalty programs – with curated design, rewards, and analytics – for profitable partnerships

Healthcare

Healthcare

Manage patient lifecycle optimally. A blend of utilitarian and delight features for enhanced patient experiences

Hear from our customers

Onboard the power of agile tools to transform customer experiences

Boost engagement, drive repeat customers, bring home higher returns
– The Easyrewardz way

Zence Journey