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One-stop platform to improve customer
communication through ticket management

BELL_WHITE_LOGO

One-stop platform to elevate customer
experience through conversational commerce

Deliver extraordinary customer experience always

Easyrewardz Bell is a one-stop dashboard that lets you manage, categorize & prioritize customer communication through multiple channels by converting them into trackable tickets.

Provide multi-channel support

Cut through the clutter and streamline all your customer conversations at one place. Access tickets through brand’s email, call and social media communications.
EXPLORE
Provide multi-channel support-1

Provide multi-channel support

Cut through the clutter and streamline all your customer conversations at one place. Access tickets through brand’s email, call and social media communications.
EXPLORE
Provide multi-channel support-1
Access customer view-2

Access 360° customer view

Know your customer and their past interactions with your brand before you start a conversation. View their information and preferences to offer tailor-made solutions.
EXPLORE

Access 360° customer view

Know your customer and their past interactions with your brand before you start a conversation. View their information and preferences to offer tailor-made solutions.
EXPLORE
Access customer view-2

Prioritise and escalate tickets

Ensure that your customers get the right support at the right time. Seamlessly auto-escalate tickets basis category and urgency to provide timely support.
EXPLORE
Prioritise and escalate tickets-3

Prioritise and escalate tickets

Ensure that your customers get the right support at the right time. Seamlessly auto-escalate tickets basis category and urgency to provide timely support.
EXPLORE
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Save time with canned responses-4

Save time with canned responses

Spare typos and ensure consistency in brand tone with pre-drafted response templates. Customise templates to add a personal touch as and when necessary.
EXPLORE

Save time with canned responses

Spare typos and ensure consistency in brand tone with pre-drafted response templates. Customise templates to add a personal touch as and when necessary.
EXPLORE
Save time with canned responses-4

View real-time reports

Track the progress of your tickets and their resolution time with our intuitive dashboard.
EXPLORE
View real-time reports-5

View real-time reports

Track the progress of your tickets and their resolution time with our intuitive dashboard.
EXPLORE
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