Get Agile. Get Intuitive.
Shape the finest
customer journeys

Deliver engaging experiences throughout the buyer journey with AI-powered Customer Lifecycle Management Solutions

Get Agile. Get Intuitive.
Shape the finest customer journeys

Deliver engaging experiences throughout the buyer journey with AI-powered Customer Lifecycle Management Solutions

easyrewardz

Create enticing customer experiences.
Give your brand a head start

Deploy customer lifecycle management solutions that engages with
customer, improve repeat sales, brand advocacy and retention

Create enticing customer experiences. Give your brand a head start

Deploy customer lifecycle management solutions that engages with customer, improve repeat sales, brand advocacy and retention

CRM Cloud

Zence Loyalty

Grow your customer base using personalised loyalty programs. Engage and retain users.

Zence Marketing

Craft your campaign strategy and manage one-on-one relationships by delivering relevant content.

Zence Service

Manage VoC through multiple channels by converting them into trackable tickets.
Use customer feedback to get full visibility into customer’s sentiments.

Zence Analytics

Create a 360-degree view with Customer Data Platform. Improve retention with data-driven insights.

Zence Loyalty

Grow your customer base using personalised loyalty programs. Engage and retain users.

Zence Marketing

Craft your campaign strategy and manage one-on-one relationships by delivering relevant content.

Zence Service

Manage, categorize & prioritize VoC by converting them into trackable tickets
Use customer feedback & real-time reports to analyze customer’s sentiments.

Zence Analytics

Create a 360-degree view with Customer Data Platform. Improve retention with data-driven insights.

Converse via WhatsApp

Connect directly with your customers via WhatsApp to keep them engaged with personalized conversations.

Shopping via WhatsApp & Digital Commerce Bot

Enable customers to make purchase via WhatsApp & Digital Commerce Bot.

Digitized In-Person Store Experience

Share e-Catalogs, personalized recommendations and complete the sale with e-Receipts.

Digital Receipt and Payment

Hassle-free digital payment and customized digital receipt, shareable via WhatsApp & SMS

Converse via WhatsApp

Send customised offers, personalised product recommendations & more via WhatsApp.

Digitized In-Person Store Experience

Share e-Catalogs, personalized recommendations and complete the sale with e-Receipts.

Shopping via WhatsApp & Digital Commerce Bot

Enable customers to make purchase and connect with store staff via WhatsApp & Digital Commerce Bot.

Digital Payment and Receipt

Share payment link and customized digital receipt via WhatsApp for safe in-store sales.

Trusted by the best

We are trusted by the top brands across Industries like Retail, Healthcare, BFSI & more
for improving retention and providing customer delight

0 +

Brands Serviced

0 +

Stores Powered

0 Mn+

Customers Engaged

0 Mn+

Transactions Processed
Bata
Sketcher
manyawer
Hyatt
mango
pantaloons
kiehl's
Bazar Kolkata
united colors of benetton
Burgerking
Nature basket
Levi's
Tommy Hilfiger
Huss Puppies
Marks & Spencers

Trusted by the best

We are trusted by the top brands across Industries like Retail, Healthcare, BFSI & more for improving retention and providing customer delight

0 +

Brands Serviced

0 +

Stores Powered

0 Mn+

Customers Engaged

0 Mn+

Transactions Processed
Bata
Sketcher
manyawer
Hyatt
mango
pantaloons
kiehl's
Bazar Kolkata
united colors of benetton
Burgerking
Nature basket
Levi's
Tommy Hilfiger
Huss Puppies
Marks & Spencers

eBooks & Guides

to take your CX to the next level

CRM: The building blocks for Customer Engagement & Retention

A superior customer experience is not a one-time `set-and-forget’ process. It needs to be tracked and tweaked at every stage of the customer lifecycle

Revival Guide for retail : 5 ways to rebuild your biz in the new normal

Unlock 5 steps to navigate your retail business through COVID-19 with our latest eBook. Prepare for the future retail…

Tailor-made CX solutions for Industries

Easyrewardz solutions enable brands offer a seamless and unified experience to all customers that can be customized as per unique industry needs

Retail

Retail

Offer delightful experiences to woo your customers. Know how Easyrewardz solutions help brands deliver customer delight at scale

D2C

D2C

Enhance shopping experiences and drive conversions by initiating the right interaction, on the right channel, at the right time of a purchase journey

BFSI

BFSI

Delivering engaging and scalable CRM and loyalty solutions for BFSI, that create long-term customer relationships

B2B

B2B

End-to-end channel loyalty programs – with curated design, rewards, and analytics – for profitable partnerships

Healthcare

Healthcare

Manage patient lifecycle optimally. A blend of utilitarian and delight features for enhanced patient experiences

Hear from our customers

Onboard the power of agile tools to transform customer experiences

Boost engagement, drive repeat customers, bring home higher returns
– The Easyrewardz way

Zence Journey