Get Agile. Get Intuitive.
Shape the finest
customer journeys
Deliver engaging experiences throughout the buyer journey with AI-powered Customer Lifecycle Management Solutions
Get Agile. Get Intuitive.
Shape the finest customer journeys
Deliver engaging experiences throughout the buyer journey with AI-powered Customer Lifecycle Management Solutions
Create enticing customer experiences.
Give your brand a head start
Deploy customer lifecycle management solutions that engages with
customer, improve repeat sales, brand advocacy and retention
Create enticing customer experiences. Give your brand a head start
Deploy customer lifecycle management solutions that engages with customer, improve repeat sales, brand advocacy and retention
Zence Loyalty
Grow your customer base using personalised loyalty programs. Engage and retain users.
Zence Marketing
Craft your campaign strategy and manage one-on-one relationships by delivering relevant content.
Zence Service
Manage VoC through multiple channels by converting them into trackable tickets.
Use customer feedback to get full visibility into customer’s sentiments.
Zence Analytics
Create a 360-degree view with Customer Data Platform. Improve retention with data-driven insights.
Zence Loyalty
Grow your customer base using personalised loyalty programs. Engage and retain users.
Zence Marketing
Craft your campaign strategy and manage one-on-one relationships by delivering relevant content.
Zence Service
Manage, categorize & prioritize VoC by converting them into trackable tickets
Use customer feedback & real-time reports to analyze customer’s sentiments.
Zence Analytics
Create a 360-degree view with Customer Data Platform. Improve retention with data-driven insights.
Converse via WhatsApp
Connect directly with your customers via WhatsApp to keep them engaged with personalized conversations.
Shopping via WhatsApp & Digital Commerce Bot
Enable customers to make purchase via WhatsApp & Digital Commerce Bot.
Digitized In-Person Store Experience
Share e-Catalogs, personalized recommendations and complete the sale with e-Receipts.
Digital Receipt and Payment
Hassle-free digital payment and customized digital receipt, shareable via WhatsApp & SMS
Converse via WhatsApp
Send customised offers, personalised product recommendations & more via WhatsApp.
Digitized In-Person Store Experience
Share e-Catalogs, personalized recommendations and complete the sale with e-Receipts.
Shopping via WhatsApp & Digital Commerce Bot
Enable customers to make purchase and connect with store staff via WhatsApp & Digital Commerce Bot.
Digital Payment and Receipt
Share payment link and customized digital receipt via WhatsApp for safe in-store sales.
Trusted by the best
We are trusted by the top brands across Industries like Retail, Healthcare, BFSI & more
for improving retention and providing customer delight
0 +
0 +
0 Mn+
0 Mn+
Trusted by the best
We are trusted by the top brands across Industries like Retail, Healthcare, BFSI & more for improving retention and providing customer delight
0 +
0 +
0 Mn+
0 Mn+
eBooks & Guides
to take your CX to the next level
CRM: The building blocks for Customer Engagement & Retention
A superior customer experience is not a one-time `set-and-forget’ process. It needs to be tracked and tweaked at every stage of the customer lifecycle
Revival Guide for retail : 5 ways to rebuild your biz in the new normal
Unlock 5 steps to navigate your retail business through COVID-19 with our latest eBook. Prepare for the future retail…