The Customer Fest Show 2022 is a platform to learn, share, and celebrate the new and innovative ways customer service technologies are changing the way business is done.

The 2-day event has 4 tracks and close to 120+ speakers contribute through their experience across streamed sessions.

What you will learn:

1. Rules of Customer Centricity – Decoding how Consumer Behaviour & Loyalty has evolved in the #newnormal

2. Evolving Business Models against the backdrop of disruptive technologies

3. Marketing 4.0: Offering Immersive Customer Experience with New CRM and Marketing Automation Tools

4. Nextgen Loyalty: Where does the Loyalty industry stand today, and where are we heading now

5. Getting Ready for Digital Experiences – Navigating the Digital Transformation Journey “Getting Customer Love in the Digital World”

6. Building, Designing, Executing and Monetizing your CX Strategy in an ROI world

7. Technology & Analytics: Moving from Zero to One – Learning to build delightful digital experiences

8. Captivate Customers in the Experience Economy – New Rulebook for Marketing Success

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