Loyalty Program Toolkit

  • Custom loyalty program
  • Personalized rewards
  • Membership management

Customer Enrollment & Memberships

Send Personalized Offer-based Communication

Trigger Loyalty with Personalized Offers

Reward with GVs, Coupons & Vouchers to Boost Repeat Sales

Lead Management System

  • Capture and track leads
  • Access complete lead info
  • Rank leads basis interaction

Omnichannel Lead Capturing

Convert Prospects into Consumers with Relevant Communication

Campaign Engine

  • Real-time engagement
  • Send personalized messages
  • Omnichannel communication

Automate Trigger-based Communication

Reach Out Across Channels

Send Personalized Communication

Stay Relevant & Foster Deeper Customer Connect

Analytics Suite

  • Analyse customer data
  • Real-time dashboard
  • Data-driven engagement

Access 360° Single View of Customer

Send Smart Communication basis Customer’s Engagement

Personalize Offers Basis Purchase Behaviour

Drive Engagement with Data-driven Initiatives

Ticket Management System

  • Unified ticket resolution dashboard
  • Multi-channel ticketing
  • Ticket management and escalations

Manage Omnichannel Customer Communication

Auto-escalate Tickets Basis Urgency

Feedback Engine

  • Capture voice of the customer
  • Survey, feedback, polls & reviews
  • Obtain actionable insights

Surveys, Polls, Feedback & Reviews across Channels

Ask Dynamic Questions to Know Customers’ Changing Needs

Leverage Actionable Customer Insights for Better CX

AI-Powered ChatBot

  • AI-powered virtual assistant
  • Smart data-driven support
  • Personalized engagement

Intiate Smart Conversations with Visitors

Answer Customer Queries & Drive Favourable Customer Action

Boost Converstions with Dynamic Conversations