Elevating Patient Experience throughout the continuum of care
with 360° Patient Lifecycle Management Solutions
Healthcare professionals manage everything from patient care to juggling numerous siloed systems while meeting the demands for better communication among facilities and patients. An integrated CRM unifies these systems, gathers data using 360-degree patient view for accessing health records, social factors and communication preferences. Introducing a suite of solutions to help you manage the entire patient lifecycle from acquisition to engagement, retention & more and provide an optimal experience for patients.
Key Benefits
Foster a seamless patient experience. Craft targeted communication and reach patients via preferred channel.
Leverage Easyrewardz Healthcare CRM to predict patient’s behaviour, send personalized messages using the patient’s preferred communication channels and give them the information they need to reach their health goals.
Every patient has different needs, so should be healthcare provider’s approach while assisting them. Successful CRM integration offers unified connectivity between CRM software and third-party applications. By being integrated with other business systems, CRM software will be able to get a combined view of the patient journey and deliver relevant data.
Automate patient-doctor mapping, appointment scheduling, feedback management, ticket management and more with Easyrewardz Healthcare CRM.
Integrate Easyrewardz Healthcare CRM with the crucial tools you are using – patient information system, appointment scheduler, hospital call center, billing software and more.
Put patient’s family members details by using account management feature to track every patient’s history, genetic conditions, appointment history of family members. Share relevant health tips, boost patient loyalty and elevate experience.
Empower your staff with a robust mobile CRM to automate processes like communication with patients, scheduling appointments, availability of rooms & more.
The Reimagined and Connected Patient Journey
Manage engagement better with HealthiER app
Appointment Scheduler
Medicine Reminder
Live Chat
What our clients say about us
Archana Sangam
Head – CX & CRM, Motherhood Hospital
“Both Motherhood Hospitals & Easyrewardz are delighted with the launch of the “Motherhood Delights” program. The Delights program is unique in its own way enabling Motherhood Hospitals to better engage and connect with customers and provide them a holistic ecosystem to fulfil their needs and requirements during their care journey. Being a part of the healthcare industry, safety and security of our patients /members data and privacy is our topmost priority.
Easyrewardz has helped us achieve the same with their end-to-end solutions making it easier for us to know the 360° view of our customers including their profile, keeping track of visits as per their recommended schedules, retain them by improving service experience and build loyalty by creating meaningful personalised delights & services for them.
We look forward to continuing this partnership and unlocking the full potential of CRM in the healthcare industry.”
Archana Sangam, Head – CX & CRM, Motherhood Hospital
Everything you need for enhancing patient experience
Schedule hassle-free appointments, video-consultations, send automated notifications and vaccination reminders, pay digitally and more via WhatsApp bot
Build lasting patient bonds that drive better outcomes with best-in-class Loyalty Toolkit
Capture patient feedback to anticipate their needs, solve issues and provide an exceptional experience
Manage, categorize & prioritize patient communication through multiple channels by converting them into trackable tickets
Reach out to patients across channels through personalized multi-wave campaigns
Learn how Healthcare providers can leverage Easyrewardz Healthcare CRM to offer patient-centered experiences
